Shift Manager — Lead Fast-Paced Restaurant Teams

Shake Shack; Cranberry Township (Butler County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Health insurance

401(k) plan with company match

Paid time off

Parental leave

EAP

Commuter benefits

Meal discounts

Job summary

Shake Shack in Cranberry Township, PA is seeking a Restaurant Team Leader to oversee shift operations and mentor hourly team members. You will ensure safety, cleanliness, quality, and speed while delivering the guest experience Shake Shack is known for.

The role requires at least 1 year of restaurant leadership, strong problem solving, and excellent communication. We offer comprehensive benefits and a collaborative, inclusive environment where you can grow with the ShackFam.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective written and verbal communication

Responsibilities

• Direct shift flow to ensure safety, cleanliness, quality, and speed.
• Build and lead a high-performing team of hourly team members.
• Assist with operational support functions (purchasing, receiving, inventory).
• Participate in applicant interviews and assist with employee relations.

Skills

Strong problem solving

Team leadership

Effective communication

Customer service orientation

Job description

Shake Shack in Cranberry Township, PA is seeking a Restaurant Team Leader to oversee shift operations and mentor hourly team members. You will ensure safety, cleanliness, quality, and speed while delivering the guest experience Shake Shack is known for.

The role requires at least 1 year of restaurant leadership, strong problem solving, and excellent communication. We offer comprehensive benefits and a collaborative, inclusive environment where you can grow with the ShackFam.