Shift Manager: Lead Crew to Fast, Friendly Service

McDonald's; Baltimore (MD); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Next Day Pay

Restaurant Operations Bonus

Paid Time Off

Medical Insurance

Tuition Assistance

Job summary

A fast-food restaurant chain in Baltimore is seeking a Shift Manager to oversee operations and lead crew members. Responsibilities include managing customer service standards, ensuring food safety, and leading the team for efficient shift management. Ideal candidates should have previous management experience in a similar environment and possess strong communication and problem-solving skills. This role offers competitive pay starting at $18 per hour and several employee benefits.

Qualifications

• McDonald's Management Experience is required.
• 18 years or older; legal eligibility to work in the U.S.
• Previous leadership experience preferred in a restaurant, retail or hospitality environment.

Responsibilities

• Manage shifts, leading crew and co‑managers.
• Ensure fast, accurate, friendly service.
• Maintain quality, safety, and cleanliness standards.

Skills

Positive team-player attitude

Strong communication skills

Organization skills

Problem-solving skills

Education

High School Diploma

English as Second Language

Job description

A fast-food restaurant chain in Baltimore is seeking a Shift Manager to oversee operations and lead crew members. Responsibilities include managing customer service standards, ensuring food safety, and leading the team for efficient shift management. Ideal candidates should have previous management experience in a similar environment and possess strong communication and problem-solving skills. This role offers competitive pay starting at $18 per hour and several employee benefits.