Restaurant Shift Leader: Drive Service & Quality

McDonald's; Baltimore (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

Medical, dental and vision coverage

Education assistance

Paid leaves of absence

Job summary

A fast-food franchise in Baltimore is looking for a Shift Manager to oversee shifts and ensure a quality customer experience. Responsibilities include team leadership, performance monitoring, and communication with the next manager. Ideal candidates should have prior leadership experience, enjoy working in a fast-paced environment, and be over 18 years old. This is a full-time, entry-level position with various benefits, including paid vacation and education opportunities.

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager in corporate-owned restaurants.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer service.
• Monitor performance during shifts and ensure team meets standards.
• Communicate with the next Shift Manager to prepare for the shift.

Skills

Leadership

Customer Service

Communication

Team Management

Job description

A fast-food franchise in Baltimore is looking for a Shift Manager to oversee shifts and ensure a quality customer experience. Responsibilities include team leadership, performance monitoring, and communication with the next manager. Ideal candidates should have prior leadership experience, enjoy working in a fast-paced environment, and be over 18 years old. This is a full-time, entry-level position with various benefits, including paid vacation and education opportunities.