Shift Manager: Lead Coffee Team & Guest Experience

Starbucks Corp.; Marlborough (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Stock program (Bean Stock)

Paid time off

Healthcare benefits

Job summary

Starbucks Corp. is seeking a Shift Manager to lead a store team, mentor partners, and drive exceptional customer service in a fast-paced environment.

You will help prepare the store for the next steps in your Starbucks journey and contribute to a multi-million dollar business with a strong community focus. You will gain hands-on experience, mentorship, and training while benefiting from industry-leading benefits and opportunities for growth within Starbucks.

Qualifications

• 1 year retail/customer service management experience, two years preferred OR 4+ years of US Military service
• 1 year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mindset with experience in a sales focused environment

Responsibilities

• Lead with purpose and mentor team members to deliver exceptional service
• Run store operations and contribute to business growth in a multi-million dollar environment
• Create a welcoming, community-focused space and uphold Starbucks standards

Skills

Retail management

Team leadership

Coaching

Problem solving

Organizational skills

Interpersonal skills

Entrepreneurial mindset

Job description

Starbucks Corp. is seeking a Shift Manager to lead a store team, mentor partners, and drive exceptional customer service in a fast-paced environment.

You will help prepare the store for the next steps in your Starbucks journey and contribute to a multi-million dollar business with a strong community focus. You will gain hands-on experience, mentorship, and training while benefiting from industry-leading benefits and opportunities for growth within Starbucks.