Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; West Goshen (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

401(k) retirement plan

Tuition coverage

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a high‑performing team in a fast‑paced coffeehouse environment. You will drive guest satisfaction, maintain beverage and food quality, and uphold safety and store standards.

You will mentor teammates, delegate tasks, and coordinate with the team to deliver exceptional service across all shifts. This is a full‑time on‑site role offering comprehensive benefits and growth opportunities within a global coffeehouse leader.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Six (6) months of experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and teamwork abilities.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for the community.
• Coach and guide team to prepare beverages and food to standard recipes or customized requests.
• Ensure adherence to store policies, cash handling, safety and security.

Skills

Direct supervision

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead a high‑performing team in a fast‑paced coffeehouse environment. You will drive guest satisfaction, maintain beverage and food quality, and uphold safety and store standards.

You will mentor teammates, delegate tasks, and coordinate with the team to deliver exceptional service across all shifts. This is a full‑time on‑site role offering comprehensive benefits and growth opportunities within a global coffeehouse leader.