Shift Manager: Lead and Grow with Us

McDonald's; Belcamp (MD); Presencial; USD 22 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible scheduling

Paid time off

Training and advancement opportunities

Free meal when you work

Health, Dental and Vision insurance

401k retirement plan

Archways to Opportunity

Resumo da oferta

Hospitality Laboratories, LLC, an independent McDonald’s franchisee serving Harford County, MD, seeks a Shift Manager to lead the on-shift team and ensure fast, friendly service. You’ll oversee guest experience, food safety, and daily operations with an emphasis on teamwork and adaptability.

We offer flexible scheduling, comprehensive benefits, paid time off, and opportunities for training and advancement. Join a dynamic team where you can grow while helping deliver wow moments to guests.

Qualificações

• Front-facing leadership role requiring strong customer service skills.
• Ability to supervise shifts and motivate team members.
• Focus on hospitality quality, safety and guest experience.
• Flexible availability to cover breakfast, lunch, late nights and weekends.

Responsabilidades

• Lead the shift and direct on-shift crew to deliver fast, friendly service.
• Supervise food safety and cleanliness to McDonald’s standards.
• Coordinate safety, inventory and shift profitability measures.
• Provide ongoing coaching and training to team members.

Conhecimentos

Leadership

Customer service

Communication

Teamwork

Descrição da oferta de emprego

Join us for a job, served with a side of flexibility! You don’t want to work just anyplace, and you don’t want to work just anytime. Maybe it’s breakfast. Maybe it’s lunch. Maybe it’s late-nights. Maybe it’s weekends. Whatever it is, you want to be challenged…and have fun. McDonald’s is a terrific place to learn to lead a team and run a multi-million-dollar business.It's time you worked with a team who will give you the tools to learn, grow and be what you want to be - both personally and professionally. We're seeking hard-working, enthusiastic individuals who want to be a part of our winning team and grow with us as we expand.If you enjoy working with people and love to learn new things, we want to meet you.Hospitality Laboratories, LLC t is an independent franchisee of McDonald’s Corporation. We are actively seeking individuals for our restaurants in Harford County, MD.The Shift Manager is a critical role in our restaurant – you will be leading the team on your shifts with and without supervision from senior management. You will be responsible for delivering world class service and hospitality, making the experience speedy for our guests, ensuring our food quality and safety is world-class and supporting your team on shift. This is a front-facing role and we are looking for outgoing, vibrant hospitality champions to fill it. Generally, we seek individuals with open availability to support the needs of our business, but we can work with more limited availability as well.PERKS & BENEFITS:· $16.50 - $18.50 hourly pay range plus cash incentives· Flexible scheduling· Paid sick leave and/or paid time off*· Training and advancement opportunities· Free meal when you work + 30% discount nationally when you're off· Health, Dental and Vision insurance, short and long-term disability and 401k retirement plan*· Archways to Opportunity: earn your high school diploma, learn English or earn your college degreeAnd much, much more!*Available to full time employees in select locations.Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we’ve got a job combo specifically for you!This role is vital to the operations within the restaurant because you’ll:Lead the experience: Own your shift and lead the people who serve our guestsInspire and Empower: We don’t hide in the office – we work from the front line. Provide encouraging leadership for crew and managers to provide an outstanding guest experienceUnderstand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standardsTake action first: Take measures around safety, security, inventory, and profitabilityNever stop learning: Cultivate and encourage training, education, and continued learning within the restaurantBe results oriented: Drive and expect a high level of performance from the team; set shift goals and communicate / celebrate these with the teamTo be a successful Shift Manager, you’ll need:Passion for helping and serving others (customers and fellow team members);Strong customer service and support focus;The ability to communicate effectively and anticipate customer needs; andTo provide solutions and make decisions in a fast-paced environmentSo, what’s your job combo?We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).