Shift Manager: Lead a Team & Elevate Guests' Experience

Starbucks Corp.; Hadley (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Corp. seeks a Shift Manager to lead store operations, inspire a team, and deliver an exceptional customer experience. You will mentor partners, manage shift execution, and uphold the company’s standards of service in a welcoming environment.

The role emphasizes teamwork, problem solving, and an entrepreneurial mindset as you contribute to a multi-million dollar business and growth within the Starbucks journey.

Qualifications

• 1 year retail / customer service management experience (2 years preferred)
• OR 4+ years of US Military service
• 1 year supervising the work of others; teambuilding and coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with sales focus experience

Responsibilities

• Lead store operations and shift execution with purpose
• Mentor and develop team members for growth
• Create a welcoming space for customers and community
• Prepare for next steps in the Starbucks journey

Skills

Retail management

Customer service

Team leadership

Coaching

Problem solving

Organizational skills

Entrepreneurial mindset

Job description

Starbucks Corp. seeks a Shift Manager to lead store operations, inspire a team, and deliver an exceptional customer experience. You will mentor partners, manage shift execution, and uphold the company’s standards of service in a welcoming environment.

The role emphasizes teamwork, problem solving, and an entrepreneurial mindset as you contribute to a multi-million dollar business and growth within the Starbucks journey.