Shift Manager — Lead a Welcoming Coffee Team

Starbucks Corp.; Saugus (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Paid Vacation

Job summary

Starbucks Coffee Company is seeking a Shift Manager to lead a store team, drive customer service excellence, and manage day-to-day operations. You will mentor partners, handle shift coverage, and contribute to a welcoming store environment for the community.

The role emphasizes mentorship, hands-on leadership, and preparation for the next steps in a Starbucks journey, with a strong focus on growth and development opportunities.

Qualifications

• One year retail or customer service management experience, or 4+ years of US Military service.
• Prior experience supervising others, teambuilding and coaching.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with sales focus.

Skills

Leadership

Team supervision

Customer service

Problem solving

Organizational skills

Entrepreneurial mindset

Job description

Starbucks Coffee Company is seeking a Shift Manager to lead a store team, drive customer service excellence, and manage day-to-day operations. You will mentor partners, handle shift coverage, and contribute to a welcoming store environment for the community.

The role emphasizes mentorship, hands-on leadership, and preparation for the next steps in a Starbucks journey, with a strong focus on growth and development opportunities.