Shift Manager — Lead a Frontline Team, Craft Moments

Starbucks Corp.; Reading (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Manager in Reading, MA to lead store operations, mentor partners, and deliver a welcoming experience for every customer. You will oversee shift tasks, coaching, and daily execution while supporting the next step in your Starbucks career.

The role emphasizes hands-on leadership, mentorship, and a commitment to community presence within a busy retail environment.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.

Responsibilities

• Lead a team and manage shift operations.
• Create a welcoming, service-focused store environment.
• Mentor and train partners to develop skills and readiness for advancement.
• Contribute to running a multi-million dollar business with ownership mindset.

Skills

Retail management

Customer service

Team leadership

Coaching & mentoring

Problem solving

Job description

Starbucks Coffee Company is seeking a Shift Manager in Reading, MA to lead store operations, mentor partners, and deliver a welcoming experience for every customer. You will oversee shift tasks, coaching, and daily execution while supporting the next step in your Starbucks career.

The role emphasizes hands-on leadership, mentorship, and a commitment to community presence within a busy retail environment.