Shift Manager — Lead a fast-paced team to great guest service

Arby's, Inc.; O’Fallon (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

401(K) Plan + Company Match

Tuition Reimbursement program

Job summary

A leading restaurant franchise in O’Fallon is seeking a Shift Manager to oversee operational tasks, train team members, and ensure exceptional customer service. The ideal candidate has at least 2 years of supervisory experience in the Food/Hospitality industry and strong communication skills. This role offers competitive benefits and opportunities for personal growth within a dynamic team environment.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation and customer service.
• Train and develop team members to ensure delivery of exceptional service.
• Implement strategies to drive sales and achieve financial targets.

Skills

Leadership

Customer service excellence

Communication

Organizational skills

Time management

Job description

A leading restaurant franchise in O’Fallon is seeking a Shift Manager to oversee operational tasks, train team members, and ensure exceptional customer service. The ideal candidate has at least 2 years of supervisory experience in the Food/Hospitality industry and strong communication skills. This role offers competitive benefits and opportunities for personal growth within a dynamic team environment.