Shift Manager: Lead a Fast-Paced Team to Great Service

Diversified Restaurant Group; Reno (NV); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

DRG Cares Grant Program

Employee Assistance Program

Education Benefits

DailyPay

Job summary

A growing restaurant franchise is looking for a Shift Manager to effectively lead operations and ensure excellent customer service. Responsibilities include managing shifts, training team members, resolving customer complaints, and adhering to company standards. Candidates should have leadership qualities, one year of restaurant experience, and the ability to work as part of a team. This full-time position offers opportunities for personal and professional growth in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• One-year Restaurant experience required with proven lead experience on all shifts.
• Must maintain current Health Card according to state or local requirements.
• Must pass Criminal Background Check.
• Must be able to pass ServSafe Certification Course and Exam.

Responsibilities

• Lead shifts and manage team effectively.
• Provide great service and food with urgency.
• Resolve customer complaints and ensure satisfaction.
• Train and develop team members.
• Assist with Profit and Loss management.

Skills

Leadership

Problem-solving

Time management

Customer service

Education

Basic math & reading skills

Job description

A growing restaurant franchise is looking for a Shift Manager to effectively lead operations and ensure excellent customer service. Responsibilities include managing shifts, training team members, resolving customer complaints, and adhering to company standards. Candidates should have leadership qualities, one year of restaurant experience, and the ability to work as part of a team. This full-time position offers opportunities for personal and professional growth in a fast-paced environment.