Shift Manager — Lead a fast-paced team to great guest service

Arby's, Inc.; Monett (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

401(K) Plan + Company Match

Tuition Reimbursement program

Paid Time Off

Employee Assistance Program (EAP)

Job summary

A leading fast-food franchise in Monett, Missouri, is seeking a dedicated Shift Manager to oversee restaurant operations. The ideal candidate will have at least 2 years of supervisory experience in the Food/Hospitality industry and a commitment to exceptional customer service. This position offers a robust benefits package and requires flexible availability. Join a premier team committed to excellence and customer satisfaction.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee operational tasks, including food preparation and customer service.
• Train team members to deliver exceptional service.
• Adhere to company policies and procedures to maintain quality.
• Implement strategies to drive sales and achieve financial targets.
• Monitor inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers to improve processes.

Skills

Customer service excellence

Leadership

Time management

Organizational skills

Job description

A leading fast-food franchise in Monett, Missouri, is seeking a dedicated Shift Manager to oversee restaurant operations. The ideal candidate will have at least 2 years of supervisory experience in the Food/Hospitality industry and a commitment to exceptional customer service. This position offers a robust benefits package and requires flexible availability. Join a premier team committed to excellence and customer satisfaction.