Shift Manager: Lead a Fast-Paced Team to Elevate Service

burgerking; Massachusetts; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King Worcester is seeking a hands-on Shift Supervisor to lead a team in a fast-paced restaurant. You will ensure prompt, friendly service and help drive customer satisfaction in every shift.

Responsibilities include training and motivating staff, taking accurate orders, managing inventory, handling cash and deposits, and resolving concerns. Strong math, communication and reliability are essential, along with transportation to and from work.

Qualifications

• Experience in fast-paced restaurant environments.
• Ability to supervise and train staff.
• Strong math and interpersonal skills.
• Reliable transportation not required; transportation needed for shift work.

Responsibilities

• Supervises trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

Team leadership

Customer service

Communication

Time management

Job description

Burger King Worcester is seeking a hands-on Shift Supervisor to lead a team in a fast-paced restaurant. You will ensure prompt, friendly service and help drive customer satisfaction in every shift.

Responsibilities include training and motivating staff, taking accurate orders, managing inventory, handling cash and deposits, and resolving concerns. Strong math, communication and reliability are essential, along with transportation to and from work.