Shift Leader: Train, Lead & Delight Customers

burgerking; Worcester (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Scholarship Fund

Emergency fund

Discount program

Cost estimator tool

Wellness program

Pregnancy planning

Job summary

Burger King Worcester is hiring for a hands-on team member who thrives in a fast-paced setting. You will supervise, train and motivate staff to deliver enthusiastic customer service and ensure orders are taken promptly and accurately while resolving customer concerns.

You will also take shift inventories, determine ordering needs, and oversee cash handling during shifts and at closing. Reliable transportation and the ability to work well with others are essential.

Qualifications

• Personable, results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

Responsibilities

• Supervises trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

Results-oriented self-starter

Team leadership

Job description

Burger King Worcester is hiring for a hands-on team member who thrives in a fast-paced setting. You will supervise, train and motivate staff to deliver enthusiastic customer service and ensure orders are taken promptly and accurately while resolving customer concerns.

You will also take shift inventories, determine ordering needs, and oversee cash handling during shifts and at closing. Reliable transportation and the ability to work well with others are essential.