Shift Manager: Lead a Fast-Paced Team & Grow

Jersey Mike’s Subs - 19th Ave; Phoenix (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Friendly atmosphere

Competitive pay & tips

Flexible scheduling

Training & growth

Manager meals & discounts

Job summary

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs in Phoenix is seeking a Shift Manager to lead shifts with energy and focus on guest satisfaction. You’ll drive the team to deliver a “Sub Above” experience, uphold safety standards, and maintain store presentation while coaching staff for growth and reliability.

You’ll manage the shift end-to-end, ensure fast service, and model the company’s policies in a high-energy Jersey Mike’s environment. Opportunities for advancement and teamwork abound.

Qualifications

• Must be at least 18 years old.
• Positive attitude and dedication to customer satisfaction.
• Excellent interpersonal and communication skills.
• Able to thrive in a fast-paced environment with a team-player mindset.
• Hardworking, trustworthy and reliable.
• Strong work ethic and commitment to learning and modeling company policies.
• Able to work flexible hours including weekends and opening/closing shifts.

Responsibilities

• Deliver 'Sub Above' service: lead the team and wow guests with a friendly welcome and banter, ensuring guests leave happier.
• Own the shift: manage food safety, speed, and accuracy on the line; handle cash securely; complete shift checklists.
• Keep it spotless: maintain store presentation and fresh uniforms; present a professional image at all times.
• Coach the team: support and train crew to deliver a true 'Sub Above' experience.
• Set the standard: ensure operations follow company guidelines and policies.

Skills

Age 18+

Customer service mindset

Interpersonal skills

Team-player mindset

Hardworking & reliable

Work ethic & policy adherence

Flexible hours

Job description

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs in Phoenix is seeking a Shift Manager to lead shifts with energy and focus on guest satisfaction. You’ll drive the team to deliver a “Sub Above” experience, uphold safety standards, and maintain store presentation while coaching staff for growth and reliability.

You’ll manage the shift end-to-end, ensure fast service, and model the company’s policies in a high-energy Jersey Mike’s environment. Opportunities for advancement and teamwork abound.