Shift Leader: Lead, Train & Deliver Sub Above

Jersey Mike's (Canada); Phoenix (AZ); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Friendly team atmosphere

Great pay and tips

Flexible scheduling

Training and growth opportunities

Complimentary manager meals and meal-

Job summary

Jersey Mike's Subs (Valley Subs of Arizona, LLC) is seeking a friendly, enthusiastic Shift Manager to lead daily operations at our Phoenix locations. You’ll be responsible for delivering exceptional guest service, managing the shift, and maintaining store standards while coaching a team to perform at their best.

Ideal candidates bring 18+ years of age, a positive attitude, and strong interpersonal skills. The role offers a fast-paced environment with opportunities for growth, flexible

Qualifications

• Must be at least 18 years old.
• Positive attitude and dedication to customer satisfaction.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced environment with a team-player mindset.
• Hardworking, trustworthy and reliable.
• Strong work ethic and commitment to learning and modeling company policies.
• Able to work flexible hours to manage and operate the business, including weekends and opening/closing shifts.

Responsibilities

• Deliver “Sub Above” service: lead the team, greet guests, and ensure guests leave happier than when they arrived.
• Own the shift: manage food safety, speed, accuracy, cash handling, and shift checklists.
• Keep it spotless: maintain store presentation, uniforms, and readiness to impress.
• Coach the team: train and support crew to deliver a true Sub Above experience.
• Set the standard: ensure crew follows company policies and routines.

Skills

Leadership

Customer service

Communication

Team player

Time management

Education

ServSafe certification

Job description

Jersey Mike's Subs (Valley Subs of Arizona, LLC) is seeking a friendly, enthusiastic Shift Manager to lead daily operations at our Phoenix locations. You’ll be responsible for delivering exceptional guest service, managing the shift, and maintaining store standards while coaching a team to perform at their best.

Ideal candidates bring 18+ years of age, a positive attitude, and strong interpersonal skills. The role offers a fast-paced environment with opportunities for growth, flexible