Shift Manager — Lead a Fast, Friendly Team

Manna; Rock Hill (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Daily pay

Medical benefits

Bonus potential

Free meals

College assistance

Education rewards

Uniforms

Vacation

Advancement opportunities

Job summary

The Wendy’s location in Missouri is hiring a Shift Manager to oversee daily restaurant operations during your shift, supervise the front-line team, and ensure high standards of service. You will lead by example, drive customer satisfaction, and support the broader management team.

You will focus on food quality, cleanliness, and operational efficiency while coaching staff, managing labor, and maintaining a positive work environment in a fast-paced setting. Flexibility with scheduling is required.

Qualifications

• Leadership experience in fast‑food or supervisory role.
• Excellent customer service and communication skills.
• Ability to train and develop staff; lead by example.
• Strong problem solving and multitasking abilities.

Responsibilities

• Lead and supervise team during shift to ensure tasks are performed efficiently.
• Provide guidance, coaching, and feedback to team members.
• Ensure staff are trained on policies and procedures.
• Delegate tasks to cover all restaurant areas.
• Deliver exceptional guest experiences and resolve complaints.
• Oversee daily operations, food prep, inventory, and cleanliness.
• Maintain cash handling accuracy and monitor labor costs.
• Manage scheduling and breaks for staff.
• Ensure compliance with food safety and sanitation standards.
• Make quick decisions to resolve challenges and escalations.
• Communicate with management and document issues.

Skills

Leadership

Customer service

Communication

Problem solving

Multitasking

Attention to detail

Restaurant experience

Job description

The Wendy’s location in Missouri is hiring a Shift Manager to oversee daily restaurant operations during your shift, supervise the front-line team, and ensure high standards of service. You will lead by example, drive customer satisfaction, and support the broader management team.

You will focus on food quality, cleanliness, and operational efficiency while coaching staff, managing labor, and maintaining a positive work environment in a fast-paced setting. Flexibility with scheduling is required.