Shift Manager I

Dufry Careers; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company: 1

Paid time off

Meal and Transportation Benefits

Referral program

Job summary

HMSHost is seeking a Manager level- role responsible for supervising restaurant associates, ensuring health and safety compliance and efficient daily operations. The position collaborates with the General Manager on hiring, scheduling, and oversight to maintain service standards across units.

Ideal candidates can work varied shifts, uphold HACCP and sanitation protocols, and manage cash handling per company policies, while mentoring staff in a fast-paced hospitality environment.

Qualifications

• Ability to work varied shifts including opening, busy periods, and closing.
• Knowledge of federal, state, and local sanitary, safety, and health standards (HACCP).
• Non-exempt under FLSA; reports to General Manager or Operations leadership.

Responsibilities

• Oversee day-to-day activities of associates at one or more restaurant locations.
• Assist GM in interviewing and hiring decisions and staff promotions.
• Assign tasks, prepare schedules, and ensure shifts are covered.

Skills

People supervision

Food safety

Cash handling

Tools

Cash register

Job description

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With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Essential Functions:

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Requirements:

• Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
• The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position
• The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
• The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.