Shift Manager I

HMSHost; Kenner (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

HMSHost is seeking a Manager I (MGRI) to assist in restaurant operations. The role includes managing daily activities, supervising staff, and ensuring compliance with health and safety standards. Ideal candidates should have supervisory experience and strong customer service skills. This position offers opportunities for growth within the company.

Benefits

Health, dental, and vision insurance

Generous paid time off

Holiday pay

Meal and transportation benefits

401(k) retirement plan with company match

Tuition reimbursement

Employee assistance program

Training and exciting career growth opportunities

Referral program

Qualifications

• Minimum of 2 years in food and beverage, cash handling, and customer service.
• At least 6 months supervisory or lead experience in a restaurant or kitchen.
• Ability to read, understand instructions, and communicate effectively.

Responsibilities

• Completes opening, daily, and closing procedures/checklists according to company policies.
• Supervises day-to-day activities of associates within a restaurant.
• Ensures all shifts are covered and associates take mandated breaks.

Skills

Customer service

Supervisory skills

Cash handling

Knowledge of health standards

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental, and vision insurance
• Generous paid time off (vacation, flex, or sick leave)
• Holiday pay
• Meal and transportation benefits
• *401(k) retirement plan with company match
• *Company-paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position, so ask your recruiter for details.

Purpose:

The purpose of the Manager I (MGRI) position is to assist branch management in executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions:

• Completes opening, daily, and closing procedures/checklists according to company policies
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a restaurant or points-of-sale
• Participates in the interview process, provides input on hiring, and recommends employment status changes to the GM
• Assigns tasks, prepares schedules, and ensures all shifts are covered
• Ensures associates take mandated rest breaks and meal periods
• Maintains clean, stocked, and visually appealing display areas
• Ensures all equipment is in good working order
• Operates cash register, handles transactions following cash policies, and maintains cash security
• Monitors compliance with wellness and safety procedures, reports safety concerns
• Performs health and safety activities as specified in the Manager’s Guide
• Places orders, receives goods, processes invoices
• Maintains current contact information for all associates

Requirements:

• Ability to work varied shifts including opening, busy periods, and closing
• Knowledge of applicable health, safety, and sanitary standards, including HACCP

Reporting and Work Schedule:

• The position is classified as non-exempt under the Fair Labor Standards Act
• Typically reports to the General Manager, Director of Operations, or a Multi-Unit Manager
• Expected to work a rotating schedule including various shifts to monitor restaurant activities

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Minimum of 2 years in food and beverage, cash handling, and customer service
• At least 6 months supervisory or lead experience in a restaurant or kitchen
• Ability to read, understand instructions, policies, and communicate effectively with customers

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V). Drug-Free Workplace (DFW).

Source: HMSHost