Shift Manager: Guest Experience & Team Lead | Flexible Hours

Subway - 14740-0; Marlborough (CT); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship opportunities

University course credits

Hands-on career experience

Job summary

Subway Marlborough is seeking a Shift Manager to lead daily operations, focusing on guest experience, food quality, and fast, friendly service. You will supervise staff, manage inventory, and ensure the restaurant remains clean and efficient.

This role offers diverse shifts with full-time or part-time options and opportunities for training and advancement. The position requires at least 1 year of restaurant experience, a high school diploma or equivalent, and strong communication skills.

Qualifications

• Minimum 1 year of experience in a restaurant environment.
• Strong communication and organizational skills.
• Ability to work in a fast-paced guest-facing role.

Responsibilities

• Provide an excellent guest experience.
• Ensure food is prepared and served to standard.
• Keep the restaurant clean, functional, and attractive.
• Control inventory and manage supplies.
• Schedule and supervise staff, and be a team player.
• Train Sandwich Artists on existing and new responsibilities.
• Maintain inventory control standards and accurate paperwork.
• Ensure equipment is in proper working order during shifts.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

$19 to $22 per hour including tips!

Local Franchisee. Grease free work environment. Community Oriented business. Flexible Hours. Please only apply if you like working with people and customers! Smiling Presence is needed . We provide a supportive work environment.

As part of the Subway® Team, you as a Shift Manager will focus on six main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent

Experience: A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location