Shift Manager — Lead Team, Guest Experience & Operations

Subway - 3162-0; Erie (Erie County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship opportunities

Course credits for university

Job summary

Subway Team is seeking a Shift Manager in Erie to focus on guest experience, food quality, cleanliness, inventory control, and staff supervision. You’ll cascade training to Sandwich Artists, schedule the team, and ensure equipment is in good working order.

This role offers hands-on restaurant management experience with day, evening, and weekend shifts. A high school diploma and at least 1 year in a restaurant are required. Compensation to be discussed.

Qualifications

• Must have strong communication and organizational skills.
• Ability to train and cascade responsibilities to staff.
• Hospitality or quick-service experience preferred.

Responsibilities

• Provide an excellent guest experience.
• Schedule and supervise staff.
• Ensure food is prepared and served to standard.
• Maintain cleanliness and equipment functioning.
• Handle inventory and related paperwork.

Skills

Communication skills

Organizational skills

Team leadership

Customer service

Education

High school diploma or equivalent

Job description

As part of the Subway® Team, you as a Shift Manager will focus on six main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent

Experience: A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Compensation: To be discussed