Shift Manager - FT

Arby's, Inc.; Madison (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Short Term Disability

Long Term Disability

Paid Time Off

Employee Referral Bonus Opportunities

Years of Service Program

401(k) Plan

Meal benefit (free/discounted)

Job summary

DRM Inc. in Madison, WI is hiring for a DReaM Team restaurant role with a pay range of $15–$16 per hour. The position emphasizes leading a team to deliver great service in a fast-paced setting.

You will mentor staff, maintain cleanliness and food safety, adapt to changing needs, resolve issues, and create a welcoming guest experience while enjoying benefits such as health coverage and time off.

Qualifications

• Ability to lift up to 50 lbs and use hands to prepare sandwiches
• Must have valid driver’s license & insurance

Responsibilities

• Lead and inspire your team to provide customer service.
• Ensure restaurant is clean and safe by following guidelines.
• Be adaptable to a variety of situations to support the team.
• Stay calm and help resolve customer issues and staff concerns.
• Provide coaching and feedback to develop skills.
• Build positive relationships with customers and coworkers.

Job description

$15 - $16 per hour

Employer: DRM Inc.

Why should you join the DReaM Team?

• To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
• As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
• Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
• Health/Dental/Vision/Life Insurance*
• Short Term Disability
• Long Term Disability
• Paid Time Off*
• Employee Referral Bonus Opportunities
• Years of Service Program
• 401(k) Plan*

What will you be doing in the restaurant?

• Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
• Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
• Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
• Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
• Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
• Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
• Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
• Have FUN!

What does it take to join the fun & inspiring DReaM team?

• The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
• Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
• Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
• Have experience leading a diverse team in a restaurant capacity preferred.
• Adequate driving record to include valid driver's license & insurance.
• Ability to work flexible hours and work independently as well with a variety of personalities.
• Background check completed satisfactorily * be at least 18 years old.
• Ability to meet tight deadlines and work in a fast-paced environment.

DRM is EOE

*Based on Eligibility