Shift Manager - FT

Arby's, Inc.; Ottumwa (IA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

Paid Time Off

401(k) Plan

Free meal

Discounted meal

Job summary

DRM Inc. is hiring for a restaurant role in Ottumwa, IA. The position offers hourly pay ranging from $13.00 to $15.50 and includes family-friendly scheduling, health benefits, and opportunities for advancement.

As a member of the DReaM Team, you will lead and support a diverse crew to deliver warm, inviting service, maintain a clean and safe dining area, and handle busy periods with a calm, solution-oriented approach. This role emphasizes coaching, teamwork, and customer satisfaction.

Responsibilities

• Inspire and support your team to provide their best service to customers.
• Lead and inspire your team to ensure a positive and inviting experience by providing feedback and setting goals.
• Ensure the restaurant remains clean and safe by following food safety guidelines.
• Be adaptable to support your team in meeting customer needs.
• Provide coaching and positive feedback to help develop team members’ skills.
• Build positive relationships with customers and coworkers to improve quality of life.

Job description

$13 - $15.50 per hour

Employer: DRM Inc.

Why should you join the DReaM Team?

• To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
• As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
• Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
• Health/Dental/Vision/Life Insurance*
• Short Term Disability
• Long Term Disability
• Paid Time Off*
• Employee Referral Bonus Opportunities
• Years of Service Program
• 401(k) Plan*

What will you be doing in the restaurant?

• Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
• Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
• Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
• Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
• Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
• Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
• Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
• Have FUN!

What does it take to join the fun & inspiring DReaM team?

• The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
• Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
• Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
• Have experience leading a diverse team in a restaurant capacity preferred.
• Adequate driving record to include valid driver's license & insurance.
• Ability to work flexible hours and work independently as well with a variety of personalities.
• Background check completed satisfactorily * be at least 18 years old.
• Ability to meet tight deadlines and work in a fast-paced environment.

DRM is EOE

*Based on Eligibility