Shift Manager - FT

Arby's, Inc.; Cedar Rapids (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a family-focused team where you can grow personally and professionally! This role offers flexibility and the opportunity to inspire a diverse team while ensuring customer satisfaction. Enjoy benefits like free meals, health insurance, and a 401(k) plan. You'll lead your team to create a positive atmosphere, maintain safety, and build strong relationships with customers. If you're ready for a fun and rewarding environment, this is the perfect opportunity for you!

Benefits

Free and Discounted Meals

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Employee Referral Bonuses

Years of Service Program

Short and Long Term Disability

Qualifications

• Strong relationship skills and foundational professional abilities are essential.
• Experience in a restaurant setting and team leadership is preferred.

Responsibilities

• Inspire and support your team to ensure excellent service and customer satisfaction.
• Maintain cleanliness and safety in the restaurant following safety guidelines.
• Coach and give feedback to help your team grow professionally.

Skills

Customer Service Skills

Team Leadership

Relationship Building

Flexibility

Punctuality

Education

High School Diploma or Equivalent

Job description

Job Opportunity at DRM Inc.

Pay Range: $14.00 - $15.00 per hour

Why should you join the DReaM Team?

• Be part of a family-focused culture that offers flexibility in your schedule to help you achieve your family dreams, improve your quality of life, and inspire customers.
• Opportunity to develop your professional and personal skills through our free leadership development curriculum.
• Additional benefits include free and discounted meals, comfortable attire (JEANS allowed!), career advancement opportunities, and health benefits.
• Health, Dental, Vision, Life Insurance*
• Short and Long Term Disability
• Paid Time Off*
• Employee Referral Bonuses
• Years of Service Program
• 401(k) Plan*

What will you be doing?

• Inspire and support your team to provide excellent service, ensuring customer satisfaction and community impact.
• Lead your team to create a positive, inviting experience for customers by giving feedback and setting goals.
• Maintain cleanliness and safety in the restaurant following safety guidelines.
• Support your team in handling various situations and customer needs.
• Stay calm and use your knowledge to resolve customer issues and employee wellness concerns.
• Coach and give positive feedback to help your team grow professionally and personally.
• Build positive relationships with customers and coworkers to enhance everyone's quality of life.
• Have FUN!

What does it take to join?

• Desire to grow personally and professionally, demonstrating strong relationship skills and foundational professional abilities.
• Ability to occasionally lift up to 50 lbs and prepare food items.
• Drive, determination, punctuality, and responsibility during scheduled shifts.
• Experience leading a diverse team in a restaurant setting is preferred.
• Valid driver's license and insurance with an adequate driving record.
• Flexibility to work various hours and independently with different personalities.
• At least 18 years old and able to pass a background check.
• Ability to meet deadlines in a fast-paced environment.

DRM is an EOE. *Eligibility criteria apply.