Shift Manager — Flexible Scheduling & Team Leadership

Workstream; High Point (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Free staff meals

Additional employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop in High Point, NC is seeking an Assistant Manager to oversee and coordinate with the store manager the planning, organizing, training, and leadership required to achieve sales, cost, and guest satisfaction goals. The role emphasizes food quality, cleanliness, and sanitation in a fast-paced environment.

The position offers opportunities for internal career growth, flexible schedules, staff meals, and employee discounts as part of a dynamic team focused on delivering a flavor experience.

Qualifications

• Experience supervising shifts and leading teams in a fast-paced environment.
• Ability to ensure order accuracy and exceptional guest service.
• Familiarity with inventory control, cost management, and cleanliness standards.

Responsibilities

• Supervise that shift leads follow opening/closing procedures and labor policies.
• Oversee objective of order accuracy and guest service excellence.
• Direct daily and weekly inventory, chicken counts, and waste control.
• Ensure staff professionalism, safety, and orderly work environment.
• Handle customer complaints effectively and step in when needed.
• Help cover duties during cleaning schedules and delegate tasks.

Skills

Guest service

Order accuracy

Inventory management

Staff supervision

Customer complaint handling

Training and leadership

Job description

Wingstop in High Point, NC is seeking an Assistant Manager to oversee and coordinate with the store manager the planning, organizing, training, and leadership required to achieve sales, cost, and guest satisfaction goals. The role emphasizes food quality, cleanliness, and sanitation in a fast-paced environment.

The position offers opportunities for internal career growth, flexible schedules, staff meals, and employee discounts as part of a dynamic team focused on delivering a flavor experience.