Shift Manager - Fast-Paced QSR, Guest Service Leader

Checkers-; Jennings (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Checkers & Rally’s is seeking a Shift Manager to support the General Manager by running successful shifts, driving sales and profits, and ensuring guest and team service excellence. You will train team members, manage operations, and uphold policy compliance in a fast-paced QSR environment.

The role requires 1–2 years of restaurant management experience, strong math skills, and a high-energy, flexible approach, aligned with our values of integrity, service, excellence, and courage to grow.

Qualifications

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep up with our fast-paced environment.
• Commitment to core values of integrity, service, excellence, and courage to be bold & grow.

Responsibilities

• Build sales and profits by promoting Guest satisfaction and managing restaurant operations.
• Escalate concerns or recommendations to the General Manager.
• Ensure policy and procedures are being followed on shifts.
• Train Team Members on Company operations, policies and procedures and Guest service.
• Identify and respond to complaints and policy and procedures violations.
• Help ensure the restaurant is a safe, clean and fun environment for our employees and Guests.

Skills

Restaurant management

QSR experience

Basic math skills

Flexible schedule

High energy

Job description

Checkers & Rally’s is seeking a Shift Manager to support the General Manager by running successful shifts, driving sales and profits, and ensuring guest and team service excellence. You will train team members, manage operations, and uphold policy compliance in a fast-paced QSR environment.

The role requires 1–2 years of restaurant management experience, strong math skills, and a high-energy, flexible approach, aligned with our values of integrity, service, excellence, and courage to grow.