Shift Leader: Drive Guest Experience & Growth

Checkers-; St. Louis (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

Checkers & Rally’s is hiring a Shift Manager to support the General Manager in running high‑energy shifts that deliver sales goals and outstanding guest service. You will train staff, enforce policies, and help maintain a safe, clean restaurant environment while promoting a positive team culture.

With 1–2 years of restaurant management experience (preferably in QSR), you’ll manage operations, handle guest concerns, and help drive profits during fast‑paced shifts in a dynamic, customer‑focused

Qualifications

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep up with a fast-paced environment.
• Commitment to integrity, service, excellence, and courage to be bold & grow.

Responsibilities

• Build sales and profits by promotingGuest satisfaction and managing restaurant operations.
• Escalate concerns or recommendations with the restaurant, employees or Guests to the General Manager.
• Ensure policies and procedures are followed on shifts.
• Train Team Members on Company operations, policies and procedures and Guest service.
• Identify and respond to complaints and policy violations.
• Help ensure the restaurant is a safe, clean and fun environment for employees and Guests.

Skills

Restaurant management

Basic math

Flexible schedule

Customer service

High energy

Job description

Checkers & Rally’s is hiring a Shift Manager to support the General Manager in running high‑energy shifts that deliver sales goals and outstanding guest service. You will train staff, enforce policies, and help maintain a safe, clean restaurant environment while promoting a positive team culture.

With 1–2 years of restaurant management experience (preferably in QSR), you’ll manage operations, handle guest concerns, and help drive profits during fast‑paced shifts in a dynamic, customer‑focused