Shift Manager - Fast-Paced Leadership & Growth

Wendy's of Western, Inc.; Roanoke (VA); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Job summary

Wendy's of Western Virginia, a local Wendy's franchise with 14 restaurants, is hiring Shift Managers to oversee staff and daily operations at locations across Roanoke and Lynchburg. You will drive service excellence, manage shifts, train employees, and support store goals in a fast-paced environment.

We offer extensive training, bonus programs, and clear paths for promotion, including advancement to Store General Manager from Shift Manager positions.

Qualifications

• Experience in restaurant or retail setting with customer service focus.
• Ability to work flexible schedules including late nights and breakfast.
• Proven leadership and organizational skills.
• Ability to stand for long periods and travel between locations as needed.
• Reliable and dependable with strong work ethic.

Responsibilities

• Work with your team to create a top-quality restaurant experience, keeping food quality and speed.
• Manage shifts using Wendy's systems and procedures.
• Lead and train team members to achieve service excellence.
• Conduct HR duties to maintain employee engagement and staffing levels.
• Interview and recommend candidates for staffing decisions.
• Provide training to employees through established programs.
• Assist General Manager with administrative tasks.
• Ensure food safety and health standards are met.

Skills

Customer service

Staff leadership

Shift management

Team training

Operations

Job description

Wendy's of Western Virginia, a local Wendy's franchise with 14 restaurants, is hiring Shift Managers to oversee staff and daily operations at locations across Roanoke and Lynchburg. You will drive service excellence, manage shifts, train employees, and support store goals in a fast-paced environment.

We offer extensive training, bonus programs, and clear paths for promotion, including advancement to Store General Manager from Shift Manager positions.