Shift Manager (Cinnabons Oakridge Mall - San Jose, CA)

Fresh Dining Concepts; San Jose (CA); On-site; USD 28,240 - 30,307; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty shift meals

Employee discounts

Training and development opportunities

Free uniforms

Job summary

Fresh Dining Concepts is hiring a Shift Manager for Cinnabon in San Jose, CA. In this role, you will lead the team, maintain high service standards, and ensure every guest leaves happy.

Ideal candidates are 18+, possess supervisory experience, and are comfortable in both warm and cold environments. Benefits include flexible scheduling, free meals, and opportunities for training and development. Join us to create joyful moments through our famous cinnamon rolls!

Qualifications

• Must be 18 years or older.
• 3–6 months of first-line supervisory experience preferred.
• Flexible availability including weeknights, weekends, and holidays.
• TB clearance required if applicable.
• Ability to stand, bend, scoop, and stay active throughout the shift.

Responsibilities

• Lead the team and serve as the go-to leader during your shift.
• Maintain high standards for product quality, service, cleanliness, and food safety.
• Motivate and coach team members to deliver excellent guest experiences.

Skills

Team leadership

Customer service experience

Basic math skills

Food safety knowledge

Education

High school diploma or equivalent

Tools

POS systems

Microsoft applications

Job description

Job Details: Job Location: San Jose, CA 95123 Salary Range: $20.50 - $22.00 Hourly

Lead the Roll — Become a Cinnabon Shift Manager!

Our Mission: To create moments of joy through world‑famous cinnamon rolls and exceptional experiences.

Your Mission: Bring that mission to life—every single shift.

Since day one, Cinnabon has been known for warm, irresistible treats, iconic Makara® cinnamon, and unforgettable aromas that turn everyday moments into something special. Now we’re growing our team and inviting motivated, people‑first leaders to step into a Shift Manager role.

As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the bakery. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy (and satisfied!).

What You’ll Do

• Lead the team and serve as the go‑to leader during your shift
• Maintain high standards for product quality, service, cleanliness, and food safety
• Motivate and coach team members to deliver excellent guest experiences
• Handle challenges confidently—from team needs to guest concerns
• Know when to elevate issues to store leadership

Perks You’ll Love

• Key holder opportunities with open/close responsibilities
• Flexible scheduling with 20–40 hours per week
• Free on‑duty shift meals + employee discounts on Cinnabon favorites
• Training and development opportunities to support career growth
• Free uniforms
• Eligible benefits may include: health insurance, life insurance, and 401(k)

Qualifications

• Must be 18 years or older
• 3–6 months of first‑line supervisory experience preferred
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required (if applicable by location)0–1 year of food service or retail experience
• Ability to stand, bend, scoop, and stay active throughout your shift
• Comfortable working in warm and cold environments (ovens, prep areas, walk‑ins)
• Basic math and computer skills (Microsoft, POS systems)
• Ability to taste‑test products for quality
• Cash handling and customer service experience a plus
• Food handler certification (current or obtained within 30 days)
• High school diploma or equivalent experience
• Comfortable using smartphones, tablets, and POS technology
• General knowledge of food service or bakery operations is a bonus