Shift Manager (Cinnabons Eastridge Mall - San Jose, CA)

Fresh Dining Concepts; San Jose (CA); On-site; USD 28,240 - 30,307; Full time

Benefits offered by this job

Free on-duty shift meals

Employee discounts

Training and development opportunities

Health insurance

401(k)

Job summary

Fresh Dining Concepts in San Jose, CA, is seeking a Shift Manager to join the Cinnabon team. The role involves leading the team during shifts, maintaining service standards, and coaching employees. Ideal candidates have supervisory experience, flexible schedules, and a passion for creating memorable customer experiences.

Perks include free meals during shifts and potential for health benefits. Apply now to bring joy one cinnamon roll at a time!

Qualifications

• Must be 18 years or older.
• 3–6 months of first‑line supervisory experience preferred.
• Flexible availability (weeknights, weekends, and holidays).
• TB clearance required (if applicable by location).
• 0–1 year of food service or retail experience.
• Ability to stand, bend, scoop, and stay active throughout your shift.
• Comfortable working in warm and cold environments (ovens, prep areas, walk‑ins).
• Ability to taste‑test products for quality.
• Food handler certification (current or obtained within 30 days).

Responsibilities

• Lead the team and serve as the go‑to leader during your shift.
• Maintain high standards for product quality, service, and cleanliness.
• Motivate and coach team members to deliver excellent guest experiences.
• Handle challenges confidently, from team needs to guest concerns.

Skills

Leadership

Customer service

Flexibility

Team motivation

Education

High school diploma or equivalent

Tools

Microsoft

POS systems

Job description

Shift Manager

Location: San Jose, CA 95122 | Salary Range: $20.50 - $22.00 Hourly

Our Mission: To create moments of joy through world‑famous cinnamon rolls and exceptional experiences.

Your Mission: Bring that mission to life—every single shift.

Since day one, Cinnabon has been known for warm, irresistible treats, iconic Makara® cinnamon, and unforgettable aromas that turn everyday moments into something special. Now we’re growing our team and inviting motivated, people‑first leaders to step into a Shift Manager role.

If you’re ready to blend leadership with positivity and pride, this is your moment.

What You’ll Do

• Lead the team and serve as the go‑to leader during your shift
• Maintain high standards for product quality, service, cleanliness, and food safety
• Motivate and coach team members to deliver excellent guest experiences
• Handle challenges confidently—from team needs to guest concerns
• Know when to elevate issues to store leadership

Perks You’ll Love

• Key holder opportunities with open/close responsibilities
• Flexible scheduling with 20–40 hours per week
• Free on‑duty shift meals + employee discounts on Cinnabon favorites
• Training and development opportunities to support career growthFree uniforms
• Eligible benefits may include: health insurance, life insurance, and 401(k)

Qualifications

• Must be 18 years or older
• 3–6 months of first‑line supervisory experience preferred
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required (if applicable by location)
• 0–1 year of food service or retail experience
• Ability to stand, bend, scoop, and stay active throughout your shift
• Comfortable working in warm and cold environments (ovens, prep areas, walk‑ins)
• Basic math and computer skills (Microsoft, POS systems)
• Ability to taste‑test products for quality
• Cash handling and customer service experience a plus
• Food handler certification (current or obtained within 30 days)
• High school diploma or equivalent experience
• Comfortable using smartphones, tablets, and POS technology
• General knowledge of food service or bakery operations is a bonus

Ready to Lead with Flavor?

Join the Cinnabon team and roll your passion, leadership, and future into one sweet opportunity.

Apply today and help us serve joy—one cinnamon roll at a time!