Shift Manager (Cinnabon Oak Park Mall - Overland, KS)

Fresh Dining Concepts; Overland Park (KS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Key holder responsibilities with open/

Flexible scheduling 20-40 hours per wk

Free on-duty shift meals + employee 30

Training and development opportunities

Free uniforms

Health insurance (eligible)

Life insurance (eligible)

401(k) (eligible)

Job summary

Auntie Anne’s in Overland Park, KS is hiring a Shift Manager to lead daily operations and drive guest satisfaction. You’ll supervise the team, ensure product quality, safety, and cleanliness, and maintain a positive, fast-paced store culture.

Ideal candidates bring 3–6 months of supervisory experience, flexible availability, and comfort with POS systems and basic math. 20–40 hours per week, with opportunities for advancement and training available.

Qualifications

• Must be 18 years or older.
• 3-6 months of first-line supervisory experience preferred.
• Flexible availability (weeknights, weekends, and holidays).
• TB clearance required (if applicable by location).
• 0-1 year of food service or retail experience.
• Ability to stand, bend, scoop, and stay active throughout your shift.
• Comfortable working in warm and cold environments (ovens, prep areas, walk-ins).
• Basic math and computer skills (Microsoft, POS systems).
• Ability to taste-test products for quality.
• Cash handling and customer service experience a plus.
• Food handler certification (current or obtained within 30 days).
• High school diploma or equivalent experience.
• Comfortable using smartphones, tablets, and POS technology.
• General knowledge of food service or pretzel operations is a bonus.

Responsibilities

• Lead the team and serve as the go-to leader during your shift.
• Maintain high standards for product quality, service, cleanliness, and food safety.
• Motivate and coach team members to deliver excellent guest experiences.
• Handle challenges confidently—from team needs to guest concerns.
• Know when to elevate issues to store leadership.

Skills

First-line supervisory experience

Team leadership

Customer service

Cash handling

Basic computer skills

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Job Details: Job Location: Oak Park : KS118 - Overland Park, KS, Salary Range: Undisclosed

Our Mission:

To create moments of joy through freshly baked pretzels and exceptional guest experiences.

Your Mission:

Bring that mission to life—every single shift.

Since day one, Auntie Anne’s has been known for golden brown pretzels, fresh flavors, and that unmistakable aroma that turns everyday moments into something special. Now we’re growing our team and inviting motivated, people-first leaders to step into a Shift Manager role.

If you’re ready to blend leadership with positivity and pride, this is your moment.

As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the store. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy (and satisfied!).

What You’ll Do:

• Lead the team and serve as the go-to leader during your shift
• Maintain high standards for product quality, service, cleanliness, and food safety
• Motivate and coach team members to deliver excellent guest experiences
• Handle challenges confidently—from team needs to guest concerns
• Know when to elevate issues to store leadership

Perks You’ll Love:

• Key holder opportunities with open/close responsibilities
• Flexible scheduling with 20-40 hours per week
• Free on-duty shift meals + employee discounts on Auntie Anne’s favorites
• Training and development opportunities to support career growth
• Free uniforms
• Eligible benefits may include: health insurance, life insurance, and 401(k)

Qualifications: What We’re Looking For:

• Must be 18 years or older
• 3-6 months of first-line supervisory experience preferred
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required (if applicable by location)
• 0-1 year of food service or retail experience
• Ability to stand, bend, scoop, and stay active throughout your shift
• Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
• Basic math and computer skills (Microsoft, POS systems)
• Ability to taste-test products for quality
• Cash handling and customer service experience a plus
• Food handler certification (current or obtained within 30 days)
• High school diploma or equivalent experience
• Comfortable using smartphones, tablets, and POS technology
• General knowledge of food service or pretzel operations is a bonus

Ready to Lead with Flavor?

Join the Auntie Anne’s team and roll your passion, leadership, and future into one great opportunity.