Shift Manager (Auntie Anne's Independence - Independence, MO)

Fresh Dining Concepts; Independence (MO); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Free on-duty shift meals

Employee discounts

Flexible scheduling

Training and development opportunities

Free uniforms

Health insurance, life insurance, and 401(k) eligibility

Job summary

Fresh Dining Concepts in Independence, MO is seeking a dedicated Shift Manager to lead the team and create excellent guest experiences. You will supervise daily operations, ensuring high standards for product quality, service, and cleanliness.

Ideal candidates are 18+, have supervisory experience, and are available for flexible scheduling. Benefits include free meals during shifts, employee discounts, and career development opportunities. Join us to make every shift memorable!

Qualifications

• Must be 18 years or older.
• 3–6 months of first-line supervisory experience preferred.
• TB clearance required (if applicable by location).
• Ability to stand, bend, scoop, and stay active throughout your shift.
• Comfortable working in warm and cold environments (ovens, prep areas, walk-ins).

Responsibilities

• Lead the team and serve as the go-to leader during your shift.
• Maintain high standards for product quality, service, cleanliness, and food safety.
• Motivate and coach team members to deliver excellent guest experiences.
• Handle challenges confidently—from team needs to guest concerns.
• Know when to escape issues to store leadership.

Skills

Flexible availability

Leadership

Customer service

Basic math skills

Food handling certification

Education

High school diploma or equivalent experience

Tools

POS systems

Microsoft Office

Job description

Job Details

Job Location: Independence, MO 64057

Lead the Roll — Become an Auntie Anne’s Shift Manager!

Our Mission: To create moments of joy through freshly baked pretzels and exceptional guest experiences.

Your Mission

Bring that mission to life—every single shift.

Since day one, Auntie Anne’s has been known for golden brown pretzels, fresh flavors, and that unmistakable aroma that turns everyday moments into something special. Now we’re growing our team and inviting motivated, people‑first leaders to step into a Shift Manager role.

As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the store. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy (and satisfied!).

What You’ll Do:

• Lead the team and serve as the go-to leader during your shift
• Maintain high standards for product quality, service, cleanliness, and food safety
• Motivate and coach team members to deliver excellent guest experiences
• Handle challenges confidently—from team needs to guest concerns
• Know when to escape issues to store leadership

Perks You’ll Love:

• Key holder opportunities with open/close responsibilities
• Flexible scheduling with 20–40 hours per week
• Free on‑duty shift meals + employee discounts on Auntie Anne’s favorites
• Training and development opportunities to support career growth
• Free uniforms
• Eligible benefits may include: health insurance, life insurance, and 401(k)

Qualifications

What We’re Looking For:

• Must be 18 years or older
• 3–6 months of first‑line supervisory experience preferred
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required (if applicable by location)
• 0–1 year of food service or retail experience
• Ability to stand, bend, scoop, and stay active throughout your shift
• Comfortable working in warm and cold environments (ovens, prep areas, walk‑ins)
• Basic math and computer skills (Microsoft, POS systems)
• Ability to taste‑test products for quality
• Cash handling and customer service experience a plus
• Food handler certification (current or obtained within 30 days)
• High school diploma or equivalent experience