Cage Shift Manager

Bally's; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive salary with annual performance reviews

Comprehensive health coverage

401(K) with company match

Childcare discounts

Job summary

Bally's in Chicago is looking for a Casino Cage Manager to foster a fun and entertaining environment while ensuring compliance with regulations. You will lead the team, manage the cage operations, and enforce policies to enhance guest service.

The role requires at least two years of managerial experience, strong leadership skills, and proficiency in Microsoft Office. Competitive salary and comprehensive benefits, including health coverage and a 401(K) match, are offered.

Qualifications

• Minimum two years of Casino Cage managerial experience.
• 21 years of age or older.
• Ability to obtain gaming license from the Illinois Gaming Board.
• Confidentiality with financial data and casino policies.
• Above-average math skills.

Responsibilities

• Create an entertaining atmosphere.
• Promote superior guest service.
• Enforce policies and procedures.
• Manage drop and count processes.
• Train and develop team members.

Skills

Casino Cage management

Team leadership

Microsoft Office Suite proficiency

Math skills

Gaming laws knowledge

Education

High school diploma or equivalent

Bachelor’s degree (strongly preferred)

Job description

Chicago
763 W Chicago Ave
Chicago, IL 60654, USA

About Bally’s

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

Responsibilities

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, company initiatives, and organizational goals
• Maintain and enforce physical safeguards over all monies, forms, and records
• Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process
• Manage count room operations by ensuring staff verifies calculations and reconciles summary reports
• Immediately document and report irregularities
• Coordinate functions in the main bank, cashier cage, and credit department
• Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment
• Direct and supervise the overall casino cage and credit operations and personnel
• Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance
• Select, train, and develop team members through education, training, coaching, and corrective action
• Authorize lines of credit
• Ensure equipment and supplies are adequately maintained
• Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Collaborate with all operational casino areas to promote efficiency across the organization
• Perform other duties as assigned

Qualifications

• Must have at least two years of Casino Cage managerial experience
• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent (Bachelor’s degree strongly preferred)
• Must uphold strict confidentiality relative to financial data and casino policies
• Must have a working knowledge of federal, state, and local tax law as well as gaming laws and banking regulations
• Must have a working knowledge of currency reporting requirements
• Must be proficient in the entire Microsoft Office Suite
• Must be able to lead and motivate a team
• Must have above-average math skills and pass a math assessment issued by the company
• Must pass a color vision assessment issued by the company

Benefits

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Target Salary Range: $65,000 - $70,000 per year

Physical Demands & Work Environment

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Must occasionally lift and or move up to 30 pounds
• Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color
• The work environment contains bright lights, loud noise, and stressful situations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.