Shift Leader

Marco's Pizza; Cordova (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Marco's Pizza is seeking a Shift Leader to manage daily restaurant operations and lead the store crew during shifts. You will drive customer satisfaction, control profitability, and ensure smooth service with a focus on safety and teamwork.

Ideal candidates bring a strong work ethic, excellent communication, and the ability to adapt to a fast-paced, high-tempo environment while maintaining the Marco's standards and culture.

Qualifications

• Experience preferred; opportunity for advancement.
• Flexible schedule.
• Must display integrity and safety awareness.

Responsibilities

• Supervise storeCrews to ensure customer satisfaction and profitability during shifts.
• Maintain a Five-Star guest experience by guiding team performance and efficiency.

Skills

Strong work ethic

Teamwork

Money handling

Mathematical skills

Verbal & written communication

Safety awareness

Flexible hours

POS / tech proficiency

Customer service mindset

Job description

Shift Leader

Marco's Pizza is one of the fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. To maintain that environment, we need Shift Leaders to be highly engaged and to display personal accountability and responsibility.

If being part of this kind of a values-based, close-knit family environment interests you, then continue reading and consider applying for a Shift Leader position within the Marco's Pizza family.

Shift Leader Job Requirements

A successful Shift Leader works productively and supervises store crews to ensure they perform their job responsibilities so the restaurant achieves customer satisfaction and profitability during their shift:

Skills

• A strong, professional, and courteous work ethic, unquestionable integrity, and staunch moral behaviors that reflect favorably upon themselves and Marco's Pizza
• The ability to work as part of a purpose-driven and engaged team dedicated to providing Marco's Pizza Guests with a Five-Star experience
• The ability to accurately and efficiently count money and make change
• Proficiency in basic mathematical skills, which include addition, subtraction, multiplication, and division
• The ability to tactfully communicate with supervisors, teammates, and Guests, both verbally and in writing
• The ability to comply with all safety and security policies and procedures
• The ability to remain calm and focused in often high tempo and stressful environments
• The ability to work flexible hours
• The ability to use store technology and equipment in a safe and efficient manner

Attributes/Attitudes/Abilities

Successful Shift Leader applicants must show, or have, the following:

• Enjoys serving others
• Able to work flexible schedules
• Tactful, courteous, and respectful when interacting with others
• Consistently gives sincere and total effort and demonstrates initiative
• Comfortable using technology and restaurant equipment
• Absolutely safety conscious, and willing to stop unsafe acts
• Thrives on helping others succeed and teams to excel
• Aligns actions to support the team
• Must be able to adopt the Marco's Cultural Beliefs

Requirements

• Experience preferred
• Opportunity for advancement
• Flexible schedule