Shift Manager (3rd Shift)

SG360°; Wheeling (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Education assistance

Disability insurance

Wellness resources

401k match

Job summary

SG360° is seeking a Shift Manager (3rd Shift) to oversee finishing operations, including folding, cutting, attaching, imaging, inserting, die-cutting, and shrink wrapping. You will lead a team, manage staffing, and ensure on-time delivery while maintaining safety and quality standards.

Ideal candidates have 10+ years in bindery/finishing, strong leadership, and proficiency with general computer tools; bilingual English/Spanish is a plus.

Qualifications

• 10 years of bindery/finishing experience.
• Strong background in leading people, managing workflows, and solving operational issues.
• Experience in a high-volume production environment preferred.
• General computer proficiency.
• Bilingual English/Spanish is a plus.

Responsibilities

• Lead finishing operations across folding, cutting, attaching, imaging, inserting, die-cutting and shrink wrapping.
• Coordinate staffing to maximize productivity and ensure on-time delivery.
• Maintain production records including machine used, crew and data.
• Train, mentor and cross-train employees on responsibilities and policies.
• Ensure compliance with quality standards and USPS regulations.
• Uphold safety and housekeeping standards across the shift.
• Identify opportunities for cost savings and process improvements.
• Perform other duties as assigned.

Skills

Leadership

Workflow management

Problem solving

Communication

Organizational skills

Bilingual (English/Spanish)

MS Office

Education

High school diploma

Assoc./Bachelors in management or business

Tools

MS Office

Job description

Description

About sg360°

sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance.

When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match. Be part of a legacy of excellence and growth with sg360°!

Job Summary

Shift Manager (3rd Shift) is responsible for the overall performance and operational effectiveness of assigned finishing functions. Through direct leadership and strategic delegation, the Shift Manager ensures productivity, quality, on-time performance, proper staffing levels, and employee development throughout the shift. This role maintains strong communication with leadership, peers, and team members to support sg360°’s standards of safety, service, and operational excellence.

Responsible for managing operations across the following Finishing functions: Folding, Cutting, Attaching, Imaging, Inserting, Die-Cutting, and Shrink Wrapping.

Essential Functions

Operational Leadership

• Monitor production schedules and maintain communication with the Director of Operations, Assistant Director of Finishing, and fellow Shift Managers to ensure on-time delivery of finished product.
• Assign staffing to production equipment to maximize productivity, efficiency, and skill utilization.
• Ensure all production equipment is set up for optimal output and the highest attainable quality.
• Approve job starts directly or through delegation to appropriate personnel.

Communication & Reporting

• Communicate shift status—including completed work, issues encountered, resolutions, and staffing matters—to leadership and other Shift Managers.
• Maintain accurate production records for each job, including machine used, crew assigned, and all relevant production data.
• Ensure all documentation is current, organized, and ready for review by upper management.

Employee Development & Performance

• Train, mentor, and cross-train employees on job responsibilities, processes, and company policies.
• Provide consistent feedback, including recognition, coaching, and discipline when necessary. Document actions per company guidelines.
• Support a positive work environment focused on teamwork, engagement, and continuous improvement.

Quality & Compliance

• Partner with Quality Control to ensure all finished products meet customer specifications and internal standards.
• Ensure compliance with USPS regulations for mail-related jobs.
• Adjust processes as needed to maintain quality and escal…

Safety & Housekeeping

• Maintain a safe working environment by enforcing safety protocols and promoting safe work practices.
• Ensure all areas meet housekeeping standards and support a clean, organized workspace.

Resource & Cost Management

• Ensure adequate availability of supplies, materials, and functional equipment to prevent downtime.
• Monitor and minimize waste of company resources, including materials, supplies, and personnel time.
• Identify opportunities for cost savings and process improvement.

Additional Duties

• Perform other responsibilities as assigned.

Requirements

Job Requirements

Education & Training

• High school diploma required; an associate or bachelor’s degree in management or business is a plus.
• Supervisory training required.
• Trade/vocational or equipment manufacturer training helpful.

Experience

• Minimum 10 years of bindery/finishing experience.
• Strong background in leading people, managing workflows, and solving operational issues. Experience working in a high-volume production environment preferred.
• General computer proficiency required.
• Bilingual (English/Spanish) is a plus.

Knowledge, Skills & Abilities

• In-depth knowledge of bindery and finishing processes.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to anticipate, analyze, and resolve equipment, output, and personnel issues.
• Ability to maintain high productivity and quality standards under pressure.

SG360° is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. SG360° does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

SG360° will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative.

sg360° does not offer employment-based visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. This policy applies to all applicants, including those whose employment authorization may expire in the future and would require sponsorship to remain employed.