Shift Manager - 1951

Five Guys; Northville (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated shift managers to lead a vibrant team in a fast-paced environment. This role offers a unique opportunity to oversee daily operations, ensuring top-notch customer service and adherence to quality standards. With a strong focus on career growth, the company promotes from within, making it an ideal place for those looking to advance their careers. Enjoy competitive pay, comprehensive benefits, and a fun workplace culture that values teamwork and high-quality food. If you have a passion for leadership and customer satisfaction, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Employee Assistance Program

Free Meals During Shifts

Opportunities for Career Growth

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• A commitment to excellent customer service with a positive attitude.

Responsibilities

• Direct daily operations in the absence of the General Manager.
• Ensure compliance with company standards in product prep and delivery.

Skills

Customer Service

Team Leadership

Supervisory Experience

Positive Attitude

Education

High School Diploma

Job description

The pay for this position is $17.00/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top-tier customer service approach!

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibilities for directing daily operations in the absence of the General Manager. Responsibilities include ensuring compliance with company standards in product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as assigned.

What can you expect?

1. Real work/life hours of operation, typically from 11:00 am to 10:00 pm, with no drive-thrus.
2. Comprehensive benefits including medical, dental, vision, pet insurance, 401(k) with match, Employee Assistance Program, and Employee Relief Fund.
3. Opportunities for career growth with plans to open over 1000 new locations across North America, emphasizing promotion from within.
4. Secret Shopper bonus plan in addition to base pay, with bonuses available for team members working during secret shop visits.

What’s in it for you?

1. A fast-paced, energetic work environment.
2. Competitive pay and bonus potential.
3. Working with fresh, high-quality ingredients.
4. A fun culture that values food quality and safety without taking ourselves too seriously.
5. Growth opportunities.
6. Free meals during shifts.
7. Benefits including 401(k), medical, dental, and vision, based on eligibility.

What are we looking for?

• 1-2 years of supervisory experience in food service or retail preferred.
• A passion for creating a great team environment.
• A commitment to excellent customer service with a positive attitude.
• Honest, energetic, motivational, and fun personality.
• High standards for yourself and your team.

Five Guys Core Convictions:

• Remain Humble - Never above doing the dishes.
• Exceed Expectations - Always give more than expected.
• Always Do The Right Thing - Guided by conscience and grit.
• Lead By Example - Demonstrate great leadership.

Click here for a detailed description of this position

Five Guys Operations LLC participates in eVerify. Click here for information about eVerify.

Additional resources on your rights and participation in the program are linked below:

• eVerify Notice of Participation - English
• eVerify aviso de participación - Español
• Right to Work Poster - English
• Derecho al trabajo en cartel - Español
• Know Your Rights EEO poster: https://www.eeoc.gov/poster

By applying, you acknowledge that we are an eVerify employer and have read the Detailed Position Description and our Privacy Policy.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The company strives to increase representation of women, people of color, veterans, and individuals with disabilities in all areas.

Qualifications:

• Preferred: High School diploma
• Preferred: Supervisory experience in food service or retail
• Preferred: Leadership qualities such as inspiring teammates

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, review the Know Your Rights notice from the Department of Labor.