Shift Manager $18.50/hour to start!!!

McDonald's; West Springfield (MA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

1 week paid vacation annually

Medical, dental, and vision coverage

Health Insurance contribution

Employee Discount Program

Job summary

McDonald's in West Springfield seeks a passionate Shift Manager to lead shifts and ensure exceptional customer service. The role involves overseeing crew performance, monitoring quality standards, and ensuring a positive dining experience.

Qualifications include previous leadership experience, a flexible schedule, and a minimum age of 18. Benefits include competitive pay starting at $18/hour, paid vacation, and various insurance coverage.

Qualifications

• Must be 18 years or older to be a manager in our restaurants.
• Experience in a restaurant, retail, or hospitality environment preferred.
• Positive team player with a flexible schedule.

Responsibilities

• Lead shifts to ensure fast, accurate service.
• Monitor team performance and ensure standards are met.
• Plan and coordinate shift activities.

Skills

Leadership

Customer Service

Inventory Management

Food Safety

Scheduling

Education

Previous leadership experience preferred

Job description

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service and cleanliness.

Shift Managers perform a variety of tasks, including planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun and have the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our restaurants.

Additional Information

• Competitive pay starting at $18/hour based on location and leadership certifications
• 1 week paid vacation annually for full time managers after 1 year
• Education through Archways to Opportunity including opportunities to earn a high school degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Health Insurance – $300 paid by organization toward monthly premium
• Service awards
• Employee Discount Program (thousands of discounts at retailers nationwide)

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.