Shift Manager - 0526

Five Guys; Gurnee (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading company known for outstanding burgers and fries as a Shift Manager. In this role, you will oversee daily operations, ensuring exceptional customer service and compliance with company standards. Enjoy a fast-paced environment with ample opportunities for career growth and a supportive team culture. Competitive pay, bonuses, and comprehensive benefits are part of the package.

Benefits

Medical, Dental, and Vision benefits

401(k) with match

Employee Assistance Program

Free meals while working

Secret Shopper bonus plan

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• Passion for creating a great workplace for your team.

Responsibilities

• Direct daily operations in the absence of the General Manager.
• Ensure compliance with company standards across product prep and delivery.

Skills

Leadership

Customer Service

Team Management

Education

High School Diploma

Job description

The pay for this position is $18.00/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top-tier customer service approach!

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibility for directing daily operations in the absence of the General Manager. This includes ensuring compliance with company standards across product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as assigned.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm, with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match (eligibility required). Also, an Employee Assistance Program and an Employee Relief Fund supported by owners and employees.
• Real career growth with plans to open over 1000 new locations across North America, emphasizing internal promotion.
• Secret Shopper bonus plan in addition to your base pay. Two Secret Shops each week, with bonuses for everyone working during those shifts based on visit results.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and potential bonuses
• Work with fresh ingredients and high-quality products
• A fun work environment and culture that values food quality and safety but keeps it lighthearted
• Amazing growth opportunities
• Free meals while working
• 401(k), Medical, Dental, and Vision benefits (eligibility required)

What are we looking for?

* 1-2 years of supervisory experience in food service or retail preferred.
* Passion for creating a great workplace for your team.
* Dedication to making customers' day with excellent service and a big smile.
* Honest, energetic, motivational, and fun personality.
* High standards for yourself and your team.

Five Guys Core Convictions:

• Remain Humble - Never above doing the dishes.
• Exceed Expectations - Consistently give more than asked for.
• Always Do The Right Thing - Guided by conscience and grit.
• Lead By Example - Demonstrate great leadership.

Click here for a detailed description of this position

Five Guys participates in eVerify. Click here for eVerify information.

Additional links provide information about your rights and the company's participation in employment programs.

Know Your Rights EEO poster: https://www.eeoc.gov/poster

By applying, you acknowledge that Five Guys is an eVerify employer and have read the Detailed Position Description and our Privacy Policy.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company aims to increase representation of women, people of color, veterans, and individuals with disabilities in all areas.

Qualifications include a preference for a High School diploma and supervisory experience in food service or retail. Ideal candidates are inspiring leaders who motivate their team.