Shift Manager - 4054

Five Guys; Greenfield (WI); On-site; USD 40,000 - 45,000; Full time

Job summary

Join a leading burger chain as a Shift Manager, where you'll oversee daily operations, ensure top-tier customer service, and manage team performance. Enjoy competitive pay, bonuses, and comprehensive benefits in a fast-paced environment focused on quality and growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Employee Assistance Program

Free Meals during shifts

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• Enthusiasm for excellent customer service and food quality.

Responsibilities

• Direct daily operations in the absence of the General Manager.
• Ensure compliance with company standards in product prep and delivery.

Skills

Customer Service

Team Leadership

Motivation

Education

High School

Job description

The pay for this position is $18.00/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top-tier customer service approach!

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibilities for directing daily operations in the absence of the General Manager. This includes ensuring compliance with company standards in product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as assigned.

What can you expect?

• Real work/life hours of operation. Most locations are open from 11:00 am to 10:00 pm, with no drive-thrus.
• Comprehensive benefits including medical, dental, vision, pet insurance, 401(k) with match (eligibility required), Employee Assistance Program, and Employee Relief Fund.
• Real career growth with plans to open over 1000 new locations across North America, emphasizing promotions from within.
• Secret Shopper bonus plan in addition to base pay. Everyone working during Secret Shop shifts is eligible for bonuses based on visit results.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive pay and potential bonuses
• Work with fresh, high-quality ingredients
• A fun culture focused on food quality and safety without taking ourselves too seriously
• Growth opportunities
• Free Meals during shifts
• Benefits like 401(k), Medical, Dental, and Vision (eligibility required)

What are we looking for?

* 1-2 years of supervisory experience in food service or retail preferred
* Passion for creating a positive work environment
* Enthusiasm for excellent customer service and food quality
* Honest, energetic, motivational, and fun personality
* High standards for self and team

Five Guys Core Convictions:

• Remain Humble - Never above doing dishes.
• Exceed Expectations - Consistently go beyond what is asked.
• Always Do The Right Thing - Guided by conscience and grit.
• Lead By Example - Demonstrate great leadership.

Click here for detailed position description

Five Guys participates in eVerify. Click here for eVerify information.

Additional links provide rights and notices regarding employment and eVerify participation.

By applying, you acknowledge reading the Detailed Position Description and our Privacy Policy.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

We aim to increase representation of women, people of color, veterans, and individuals with disabilities across the company.

Qualifications:

• Preferred Education: High School
• Preferred Experience: Supervisory experience in food service or retail
• Preferred Behaviors: Inspires teammates to follow them