Shift Manager

popeyes; Zion (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

Popeyes recherche un Shift Manager pour superviser et favoriser l'excellence des opérations au sein de l'équipe. Le poste implique la gestion des tâches des membres, l'assurance de la qualité des commandes et la satisfaction client. Vous serez responsable d'une équipe dans un environnement dynamique visant à offrir un service exceptionnel.

Qualifications

• Encadrer les membres de l'équipe dans l'accomplissement des tâches.
• Assurer un service client de qualité.
• Appliquer les règles de sécurité alimentaire.

Responsibilities

• Assurer que les membres de l'équipe complètent leurs tâches.
• Maintenir la propreté et l'apparence des employés.
• Gérer les plaintes des clients rapidement et positivement.

Skills

Customer service

Team leadership

Food safety

Job description

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The Shift Manager has the overall responsibility for:

• Ensuring that all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensuring that employees are clean and neat in appearance.
• Personally demonstrating that Customer needs are the highest priority.
• Ensuring food safety, quality and accuracy of orders.
• Resolving Customer complaints quickly while maintaining positive Customer relations.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food & Beverages

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