Shift Manager

McDonald's; Williamsburg (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Education assistance programs

Job summary

McDonald's is hiring a Shift Manager for a restaurant in Williamsburg, Virginia. The Shift Manager will lead shifts, ensuring customers receive a fast, accurate, and friendly experience while managing crew and other managers. Responsibilities include planning shifts, monitoring performance, ensuring safety, and communicating effectively with team members.

Ideal candidates should have leadership experience and a passion for a fast-paced environment. The position offers various benefits, including paid vacation, medical coverage, and education assistance.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment preferred.
• Must be positive team players with flexible schedules.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring quality, service, and cleanliness.
• Monitor performance and safety standards.
• Assist crew in meeting targets and department goals.

Skills

Leadership

Customer Service

Inventory Management

Food Safety

Job description

This position is for a Shift Manager at a restaurant owned and operated by an independent franchisee, not directly employed by McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers. Shift Managers perform tasks such as planning for each shift, monitoring performance, taking action to meet standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers also may be responsible for meeting targets and helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule and a passion for working in a fast‑paced environment. Must be 18 years or older.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program