Shift Manager

McDonald's; Osceola (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Education assistance

Medical, dental, and vision coverage

Short- and long-term disability insurance

Job summary

McDonald's is seeking a Shift Manager for their Osceola, Iowa location. The ideal candidate will lead shifts to ensure customers receive a fast, accurate, and friendly experience. Responsibilities include managing crew, ensuring food safety, and maintaining quality standards.

Candidates should have previous leadership experience in a restaurant, retail, or hospitality environment, and must be 18 years or older. The position offers competitive benefits.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment.
• Strong team player with a flexible schedule.
• Must be 18 years or older.

Responsibilities

• Lead shifts and ensure a fast, accurate, and friendly experience for customers.
• Monitor performance and ensure standards are met.
• Communicate effectively with the next Shift Manager.

Skills

Leadership

Teamwork

Customer Service

Job description

This position is for a Shift Manager at a restaurant owned and operated by an independent franchisee, not directly employed by McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers. Shift Managers perform tasks such as planning for each shift, monitoring performance, taking action to meet standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers also may be responsible for meeting targets and helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule and a passion for working in a fast‑paced environment. Must be 18 years or older.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program