Shift Manager

McDonald's; Upper Darby (Delaware County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Tuition reimbursement up to $3000 a yr

Training and advancement

Employee discounts 30% off

Free meals while working

Health insurance

401K program

Job summary

McDonald's is seeking a Shift Manager to lead daily operations at our restaurant. You will manage crew schedules, support managers, and ensure a outstanding guest experience while upholding food safety and cleanliness standards.

We offer flexible hours, opportunities for advancement, and comprehensive benefits. Join a team that values growth, teamwork, and customer service in a fast-paced environment.

Qualifications

• Strong customer service and support focus.
• Clear communication and active listening.
• Ability to lead and motivate a team in a fast-paced environment.
• Commitment to safety, quality, and guest satisfaction.

Responsibilities

• Lead crew schedules and shift coverage to ensure smooth operations.
• Provide empowering leadership to crew and managers for outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory, and profitability measures.
• Encourage training, education, and continuous learning within the restaurant.
• Drive a high level of performance and accountability from the team.

Skills

Customer service

Communication

Team leadership

Problem solving

Adaptability

Job description

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.

Perks & Benefits

• Flexible scheduling
• Paid time off available
• Tuition reimbursement up to $3000 a year and/or educational assistance**
• Training and advancement opportunities
• Employee discounts 30% off any participating McDonald's
• Free meals while working
• Health insurance***
• 401K program****

And much, much more!

Available to full time employees in select locations.

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we’ve got a job combo specifically for you!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You’ll Need

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

• Must work 15 hours per week for 90 days to qualify
• Must work 30+ hours a week, available after initial waiting period
• Must work 1,000 hours in 12 months to qualify, must be 21+