Shift Manager

Pizza Ranch - Sterling; Sterling (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Positive culture

Leadership growth

Community involvement

Meaningful impact

Job summary

Pizza Ranch - Sterling is seeking a Shift Manager to oversee daily restaurant operations and lead a positive, productive team. You will supervise front- and back-of-house activities, ensuring excellent guest experiences and adherence to brand standards.

The role emphasizes hands-on leadership, staff training, and maintaining high levels of service, cleanliness, and food quality in a fast-paced setting. Evening and weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• Restaurant experience preferred to lead shifts.
• Strong communication and organizational skills are essential.

Responsibilities

• Lead by example with high food quality, cleanliness, and service.
• Ensure guests have a legendary experience every visit.
• Guide and support the team through each shift from start to finish.
• Run shifts solo when needed, including opening/closing duties.
• Reinforce procedures and maintain operational consistency.
• Assist with training and developing team members.

Skills

Restaurant leadership

Staff training

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Who We Are

At Pizza Ranch®, we're more than just a restaurant - we're a community-driven brand that began in Hull, Iowa in 1981. From humble beginnings, we've grown to over 200 locations across over 15 states, proudly serving legendary pizza, crispy chicken, fresh salad, and dessert buffets. Whether it's dine-in, delivery, or takeout, our guests come to us for more than a meal - they come for a welcoming experience.

What sets us apart? Our purpose.
We are fueled by a mission to: "Establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve, equipping our employees with tools to lead happy and productive lives."

We're committed to making a meaningful difference in every shift, every guest interaction, and every town we serve. From team members to devoted diners, we believe everyone should leave feeling a little better than when they arrived - and we work hard to make that happen.

If you're someone who thrives in a positive, people-focused environment, loves serving others, and wants to be part of something bigger, we'd love to meet you.

The Role: Shift Manager

As a Shift Manager at Pizza Ranch, you're not just keeping the restaurant running - you're helping lead the charge in delivering legendary service. You'll support the management team in overseeing daily operations, lead your team with positivity and purpose, and create an environment where both guests and team members feel valued.

This is a great opportunity for someone with restaurant experience who's ready to take the next step in leadership. You'll get hands-on experience in both front-and-back-of-house operations, while playing a key role in staff training, team development, and guest satisfaction.

What You'll Do

• Lead by example and execute high standards in food quality, cleanliness, and service
• Ensure every guest has a legendary experience, every time
• Help guide and support your team through a successful shift - start to finish
• Confidently run a shift solo, including the ability to open and/or close the restaurant as needed
• Reinforce daily procedures and drive operational consistency
• Assist with training, mentoring, and developing new and existing team members

What We're Looking For

• A passion for people - you love to lead, develop, and support a team
• Strong communication and organizational skills
• Ability to multitask and stay calm under pressure
• A flexible, can-do attitude with evening/weekend availability
• Previous restaurant experience strongly preferred
• High school diploma or equivalent required
• Able to work 30+ hours/week
• Must have and maintain a valid driver's license

Why You'll Love It Here

• Positive, family-oriented culture
• Opportunity to grow your leadership skills
• Meaningful community involvement
• A place where your work truly makes an impact