Shift Manager

Sonic Drive-In; Springfield (MO); On-site; USD 22,000 - 32,000; Full time

Job summary

Sonic Drive-In in Springfield, MO is seeking a Restaurant Shift Supervisor to lead and supervise station duties across fountain, grill, and drive-thru operations as applicable, ensuring quality products and guest service.

The role includes coordinating staff, assisting with new employee orientation, and maintaining sanitation to meet operational standards. Minimum 30 hours weekly with nights, weekends, and holidays required.

Qualifications

• Knowledge of basic restaurant or retail operations.
• Basic math and reading skills are required.
• Strong verbal and written communication abilities.

Responsibilities

• Lead and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable).
• Assist with new employee orientation and training.
• Comply with all company policies and operational standards.
• Perform regular cleaning and sanitation duties and food-prep sanitation.
• Ensure regular attendance and reliability.

Skills

General restaurant knowledge

Basic math & reading

Verbal & written communication

Leadership & time-management

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions