Shift Manager

McDonald's; Severn (MD); On-site; USD 24,452 - 30,940; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

A global fast-food chain is seeking a Shift Manager to oversee operations and lead the team. Responsibilities include managing schedules, ensuring food safety standards, and promoting a positive customer experience. Ideal candidates will have a strong customer service orientation and effective communication skills. Competitive pay and benefits offered, including paid time off and educational assistance.

Qualifications

• Passion for helping and serving others (customers and team members).
• Ability to provide solutions and make decisions in a fast-paced environment.
• Strong focus on customer service and support.

Responsibilities

• Oversee crew schedules and manage shift operations.
• Provide strong leadership for crew and managers.
• Supervise food safety and cleanliness to meet standards.
• Address safety, security, inventory, and profitability measures.
• Cultivate training and ongoing education within the restaurant.
• Drive performance expectations across the team.

Skills

Customer service focus

Effective communication

Decision-making in fast-paced environments

Job description

Overview

Join to apply for the Shift Manager role at McDonald's.

Flexible scheduling with a role that values your contributions. Perks & benefits are designed to support you.

Responsibilities

• Lead the experience: Oversee crew schedules and manage shift operations to deliver an outstanding guest experience
• Inspire and empower: Provide strong leadership for crew and managers
• Maintain standards: Supervise food safety and cleanliness to meet McDonald's standards
• Take action: Address safety, security, inventory, and profitability measures
• Continuous learning: Cultivate training and ongoing education within the restaurant
• Results oriented: Drive performance expectations across the team

Qualifications

• Passion for helping and serving others (customers and team members)
• Strong customer service and support focus
• Effective communication and ability to anticipate customer needs
• Ability to provide solutions and make decisions in a fast-paced environment

Benefits

• Competitive pay from $17.75 per hour to $22.46 per hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

Equal Employment Opportunity

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, disability status, genetic information, citizenship or any other class characteristic protected by law. McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform essential functions and enjoy equal benefits and privileges of employment. If you need assistance accessing this job posting or require an accommodation during the application or hiring process, please contact [e-mail].

This job posting contains general information about working in this restaurant and is not a complete description of all duties. People may perform several different tasks each shift, and this posting does not list every essential function of the job.