Shift Manager

McDonald's; Hope Mills (NC); On-site; USD 19,975 - 25,719; Full time

Benefits offered by this job

Competitive pay from $14.50 to $18.67 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant in Hope Mills is seeking a Shift Manager to oversee crew operations and ensure excellent customer service. The role involves leadership in staff management, food safety supervision, and profitability management. Ideal candidates will have a passion for service and strong communication skills. This position offers competitive pay and benefits, including training and advancement opportunities.

Qualifications

• Passion for helping and serving others (customers and team members).
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.

Responsibilities

• Oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Manage safety, security, inventory, and profitability.
• Cultivate training and continued development.
• Drive a high level of team performance.

Skills

Customer service focus

Effective communication

Decision-making in fast-paced environments

Job description

Overview

Join to apply for the Shift Manager role at McDonald’s.

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

• Competitive pay from $14.50 per hour to $18.67 per hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

Available to full time employees in select locations.

Role and Responsibilities

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Oversee crew schedules
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience
• Ensure teamwork: Supervise food safety and cleanliness measures to meet McDonald’s standards
• Take action: Manage safety, security, inventory, and profitability
• Promote learning: Cultivate training and continued development within the restaurant
• Be results oriented: Drive a high level of team performance

Requirements

• Passion for helping and serving others (customers and team members)
• Strong customer service and support focus
• Effective communication and anticipation of customer needs
• Ability to provide solutions and make decisions in a fast-paced environment

Equal Employment Opportunity

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, disability status, genetic information, citizenship or any other class characteristic protected by law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. If you need assistance during the application or hiring process, please contact [e-mail].