Shift Manager

Arby's, Inc.; Portage (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Arby's, Inc. recherche un Shift Manager pour diriger une équipe dans un environnement dynamique. Le candidat idéal valorise l'excellence du service client, guide son équipe pour offrir une expérience culinaire hors pair, et prend des décisions éclairées pour maintenir les standards d'exploitation. L'esprit d'équipe et la passion pour la satisfaction client sont essentiels. Rejoignez-nous pour inspirer des sourires à travers d'excellents plats.

Qualifications

• Capacité à diriger et former les membres de l'équipe.
• Doit être capable de lever entre 25 et 40 livres.
• Doit être à l'aise avec des tâches manuelles et des communications.

Responsibilities

• Gérer des quarts de travail excellents et assister le personnel de direction.
• Guider les membres de l'équipe et s'assurer que les normes d'exploitation sont respectées.
• Réconcilier les espèces et maintenir les normes de qualité, de service et de propreté.

Skills

Communication efficace

Gestion de l'équipe

Service à la clientèle

Job description

Shift Manager

It starts with you.

You bring the enthusiasm, passion, and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success. You will lead that team. Every team member takes pride in the product, service, and experience they provide. We reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious Experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed, and refreshed. You then delight them by providing exceptional hospitality, treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing, and delighting each guest.

Candidate Expectations:

• A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Manager(s) in managing the restaurant to ensure guests receive an outstanding dining experience.
• The Shift Manager guides Team Members, ensures operating standards, and trains and assists Team Members on all positions and tasks.
• This role requires standing for up to 8 hours and lifting 25 to 40 pounds.
• The position involves pushing, pulling, stretching, reaching, bending, and continuous use of fingers and wrists.
• Effective communication through verbal and written means with employees, supervisors, guests, and vendors is essential.
• The Shift Manager must reconcile cash, complete manual and computer-based paperwork, and monitor and maintain quality, service, cleanliness, and safety standards.