Shift Manager

Taco Bell; Chicago (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading franchise of Taco Bell is seeking a Shift Lead in Chicago. This role involves supporting the General Manager, running shifts efficiently, and ensuring team members deliver high-quality customer service. Ideal candidates will possess strong problem-solving skills and be effective in team leadership.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing feedback and guiding Team Members.
• Strong communication skills with management.

Responsibilities

• Support the Restaurant General Manager by running great shifts.
• Ensure safe, quality food service and a safe work environment.
• Complete assigned duties and help Team Members.

Skills

Customer Service

Team Leadership

Problem Solving

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.