Shift Manager

The Wendy's Company; Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading company as a Shift Manager where you will lead a team and enhance customer experiences. This role provides opportunities for career growth, healthcare benefits, and professional training. Your leadership and commitment to service excellence will ensure a positive environment at Wendy’s, where everyone is welcomed.

Benefits

Healthcare benefits

Paid time off

401(k) match

Employee assistance program

Career growth opportunities

Paid training

Qualifications

• Desire to lead and grow a team.
• Willingness to follow brand standards.
• Reliable transportation for job-related tasks.

Responsibilities

• Oversee restaurant operations and ensure customer satisfaction.
• Train and mentor new team members.
• Maintain food safety and cleanliness standards.

Skills

Problem Solving

Customer Service

Decision-Making

Leadership

Flexibility

Tools

Restaurant Equipment

Job description

What you'll do

WHY WENDY’S?

Families come in all shapes and sizes, including the Wendy’s family - the people you will work with as a Shift Manager.

Here’s what you can expect as a Shift Manager on our team:

• Perks – Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match, and an employee assistance program available for ALL employees
• Career Growth – Opportunities to move up within and beyond our restaurants
• Paid Training – We’re invested in you and excited to teach you what you need to know to lead the Wendy’s Way

Responsibilities

WHAT WE EXPECT FROM YOU:

What you bring to the table:

• Enjoy problem solving, customer service, and decision-making
• Desire to be a leader and commitment to teaching and growing your team
• Dedication to promoting proper procedures and a culture of food safety
• Flexible work availability

What we expect from you

You must be willing and able to:

• Stand and move for most - if not all - of your shift
• Use restaurant equipment such as a headset, register, or grill
• Follow brand standards and guidelines to prepare great food, serve customers, and maintain a clean restaurant
• Secure reliable transportation for training and other tasks at your home store and other locations

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

Real food. Real people.

We are a proud equal opportunity employer. All ages, races, religions, nationalities, genders, and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform essential job functions.

Wendy's is an equal employment opportunity employer that may provide reasonable accommodations for individuals with disabilities.